New York Grid Support FAQs

What is New York Grid Support?

This program supports the New York ISO (NYISO) grid. In special cases like a hot summer day or freezing winter morning, NYISO will ask Optiwatt to pause your EV charging and/or shift your thermostat temperature to reduce the load on the grid.

These types of grid support (demand response) events typically occur from 2-6PM on weekdays, but they could happen outside of that window.

To apply, you'll grant our partner, Voltus, access to your utility account so that they can monitor your electricity consumption during these events.

What is the enrollment deadline?

There is no enrollment deadline currently for New York Grid Support.

What devices are eligible?

Controllable electric vehicles and thermostats can participate.⁠ Please visit our Help Center for full lists of our supported devices.

Who is eligible?

Customers of Con Edison and Orange & Rockland who live in a specific range of zip codes can join. If you need help determining whether you're eligible, please contact us at [e-mail].