Electric Vehicles
- Why does Optiwatt show my car is charging when it's not (or vice versa)?
- What should I do if I get a loaner vehicle?
- Why isn't my charge limit or minimum being respected?
- My car charged at the wrong time — what happened?
- Why did Optiwatt ask me to reconnect my account?
- I got a new car — what do I do?
Smart Thermostats
- How does Optiwatt's Precool feature work?
- How do I manage my thermostat using Save Money?
- Does Optiwatt estimate natural gas, heating oil, or other costs associated with keeping my home comfortable?
- How does the cost estimation work?
- Do I have to change the temperature in the Optiwatt app?
- Is this different from my thermostat manufacturer’s app?