General

Getting Started

• My utility provider is not in the app
• What types of utility rates do you support?

Account

• How do I delete my Optiwatt account?
• My utility plan changed — how do I update it in Optiwatt?
• How do I update my home address?
• How do I remove my device from Optiwatt?

FAQ

• Referral Rewards Program Discontinued
• About Optiwatt
• Can't I just schedule my vehicle to charge during off-peak hours?
• What if I'm on a flat rate utility plan?
• Does Optiwatt cost money?
• How does Optiwatt help the environment?

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